Welcome to the FAQ section. Your supervisor is available for further queries post-orientation.
Arcadia Dress Code:
Employees must wear scrubs (any color, devoid of logos), closed shoes, an Arcadia ID tag or badge. Ensure cleanliness and avoid wearing perfume during client visits.
Assignments are based on current demand and fulfillment of HR requirements such as a valid vulnerable sector check, updated CPR, First Aid, PSW diploma, or RPN certificate.
Types of Shifts:
Permanent Ongoing Shifts: Regularly scheduled shifts contingent on client satisfaction.
Temporary Ongoing Shifts: Coverage during another PSW’s prolonged absence.
Fill-in or Recovery Shifts: Coverage for unexpected PSW absences.
Live-in Shifts: Special 24-hour arrangement, with specified active care hours.
Overnight Shifts: Sleeping or working shifts, varying in duties and pay structure.
Mileage Compensation and Employment Type:
Mileage isn’t covered, but substantial shift lengths ensure travel is worthwhile. Employment is part-time with potential for full-time hours based on client needs.
Contractors receive a full hourly rate plus 13% HST and must remit taxes. Invoicing via timesheets facilitates payment, with a T4A issued annually.
Required Checks and Certifications:
Vulnerable sector checks are mandatory, obtainable online. Maintain updated CPR and First Aid certifications; you’ll be notified two months before expiration.
Credentials and Future Shifts:
RPN credentials are retained for potential RPN shifts in the future.
Holiday Pay and Personal Protective Equipment:
Statutory holidays are paid at time and a half unless canceled by the client. Wearing masks and gloves is mandatory, especially during COVID-19 cases or outbreaks.
Payroll is bi-monthly, with detailed payment schedules as explained in your orientation document.
Salary is determined by education, experience, assignment complexity, and shift type. Reach out to HR for any salary-related queries.
We hope you found your onboarding enlightening. Welcome to Arcadia Home Care, and we eagerly anticipate a collaborative work journey ahead!
This concludes the FAQ section. Your adherence to Arcadia’s guidelines ensures a conducive work environment for all. Your supervisor remains available for any further inquiries.