Welcome to the FAQ section. Your supervisor is available for further queries post-orientation.
Arcadia Dress Code:
Employees must wear scrubs (any color, devoid of logos), closed shoes, an Arcadia ID tag or badge. Ensure cleanliness and avoid wearing perfume during client visits.
Client Assignments:
Assignments are based on current demand and fulfillment of HR requirements such as a valid vulnerable sector check, updated CPR, First Aid, PSW diploma, or RPN certificate.
Types of Shifts:
Permanent Ongoing Shifts: Regularly scheduled shifts contingent on client satisfaction.
Temporary Ongoing Shifts: Coverage during another PSW’s prolonged absence.
Fill-in or Recovery Shifts: Coverage for unexpected PSW absences.
Live-in Shifts: Special 24-hour arrangement, with specified active care hours.
Overnight Shifts: Sleeping or working shifts, varying in duties and pay structure.
Mileage Compensation and Employment Type:
Mileage isn’t covered, but substantial shift lengths ensure travel is worthwhile. Employment is part-time with potential for full-time hours based on client needs.
Contractor Information:
Contractors receive a full hourly rate plus 13% HST and must remit taxes. Invoicing via timesheets facilitates payment, with a T4A issued annually.
Required Checks and Certifications:
Vulnerable sector checks are mandatory, obtainable online. Maintain updated CPR and First Aid certifications; you’ll be notified two months before expiration.
Credentials and Future Shifts:
RPN credentials are retained for potential RPN shifts in the future.
Holiday Pay and Personal Protective Equipment:
Statutory holidays are paid at time and a half unless canceled by the client. Wearing masks and gloves is mandatory, especially during COVID-19 cases or outbreaks.
Payroll Days:
Payroll is bi-monthly, with detailed payment schedules as explained in your orientation document.
Salary Structure:
Salary is determined by education, experience, assignment complexity, and shift type. Reach out to HR for any salary-related queries.
Closing Remarks:
We hope you found your onboarding enlightening. Welcome to Arcadia Home Care, and we eagerly anticipate a collaborative work journey ahead!
This concludes the FAQ section. Your adherence to Arcadia’s guidelines ensures a conducive work environment for all. Your supervisor remains available for any further inquiries.
