Home Care in North York

Hospitals and Health Partners We Work With in North York

Arcadia coordinates care with discharge planners, social workers, and clinical teams at North York's major hospitals. Families frequently come to us during or after a stay at:

Sunnybrook Health Sciences Centre — brain injury, geriatric psychiatry, veterans' care, oncology
North York General Hospital — seniors' care, post-surgical recovery, complex medicine
Baycrest Health Sciences — dementia and cognitive care, geriatric rehabilitation
Branson Ambulatory Care Centre — outpatient and day surgery recovery

If your loved one has been discharged or is preparing to come home from any of these facilities, our team can often begin a care assessment within 24–48 hours.

Services Available Across North York

Every service Arcadia offers is available to families across North York. The most common needs we see include:

Dementia and Alzheimer's home care — our most requested service in North York, given proximity to Baycrest and Sunnybrook's memory programs. Learn more →
Acquired brain injury care — coordinated with Sunnybrook's rehabilitation teams and your OT, PT, and specialist. Learn more →
Hospital discharge support — safe transitions from North York General and Sunnybrook to home, starting from day one. Learn more →
Palliative home care — comfort-focused care that preserves dignity at end of life. Learn more →
Respite care — relief for family caregivers across North York. Learn more →
Overnight and 24-hour care — for families who need continuous support at home. Learn more →

View all 12 services →

Neighbourhoods We Serve in North York

Arcadia caregivers serve families across North York, including:

Central North York: Willowdale, Newtonbrook, Lansing, Bathurst Manor, Clanton Park, Northtown

East North York: Don Mills, Flemingdon Park, Parkwoods, Victoria Village, Bermondsey

West North York: York Mills, Lawrence Park North, Bedford Park, Armour Heights, Hoggs Hollow, Elia

North York is home to some of Canada's leading memory and rehabilitation programs — Baycrest Health Sciences and Sunnybrook's brain sciences centre are both here. Many families we support are adult children coordinating care while working downtown, managing a parent who lives independently in a condo or apartment along Yonge, Sheppard, or Bayview. Arcadia's caregivers are experienced in building trusted routines within apartment buildings and high-rise communities where aging in place looks different than in a house — and where a consistent, familiar face matters most.

For care in central Toronto, Scarborough, or Etobicoke, see our dedicated pages: Toronto home care →, Scarborough home care →, Etobicoke home care →.

Navigating the Ontario Home Care System in North York

Many North York families accessing home care for the first time are unsure how to combine publicly funded support through Ontario Health atHome with private care. Wait times for public care can be long and hours limited — most families we work with use a combination of both.

Arcadia's team can help you understand what you're entitled to through Ontario Health atHome, coordinate with Sunnybrook or North York General's discharge teams, and structure private care to fill the gaps. We work alongside the public system — not in place of it. You can learn more in our guide to navigating home care in Ontario →

Frequently Asked Questions

Questions families ask about home care in North York

How quickly can Arcadia start providing care in North York?

In most cases, we can complete a care assessment within 24–48 hours and have a caregiver in place shortly after. For urgent situations — such as a discharge from North York General or Sunnybrook — we prioritize same-day or next-day starts.

Do you work alongside Sunnybrook and North York General discharge teams?

Yes. We regularly coordinate with discharge planners and social workers at both Sunnybrook Health Sciences Centre and North York General Hospital. If your loved one is preparing to come home, we can begin the intake process before discharge day.

Can I combine Ontario Health atHome funding with Arcadia's private care in North York?

Yes — most of our North York clients do exactly this. We help you understand your publicly funded allocation and structure private care around the gaps. Our team handles the coordination so you don't have to navigate two systems alone.

Is home care covered by OHIP in North York?

OHIP does not directly cover home care services. Publicly funded support is coordinated through Ontario Health atHome, which may provide limited nursing or personal support hours depending on clinical need. Many North York families combine these publicly funded services with private home care to ensure consistent, adequate support at home.

Hospitals and Health Partners We Work With in North York

Services Available Across North York

Neighbourhoods We Serve in North York

Navigating the Ontario Home Care System in North York

Questions families ask about home care in North York

Start a Conversation About Care in North York