Referral Form
Submit a Professional Referral
A dedicated, clinically oriented pathway for discharge planners, social workers, OTs, and physicians to refer complex cases.
Referral Resources
When To Submit a Referral
This pathway is designed for clinicians and care coordinators who need dependable home support for medically and socially complex cases. We commonly support hospital discharge transitions, progressive cognitive decline, fall-risk scenarios, and families experiencing rapid caregiver strain.
If the situation is time-sensitive, include expected discharge date, current mobility status, medication considerations, and who will be the primary family contact. These details help us coordinate quickly and safely.
What Helps Us Triage Efficiently
- Primary diagnosis and immediate care concerns
- Required visit cadence (daily, overnight, 24-hour, respite)
- Mobility, transfer, and fall-risk considerations
- Cognitive and behavioral profile if dementia is present
- Discharge timing and preferred care start date
Frequently Asked Questions
Common questions about referrals
Who can submit a professional referral to Arcadia?
Hospital discharge planners, social workers, occupational therapists, physicians, case managers, Ontario Health atHome coordinators, and other healthcare professionals can submit referrals. Families may also refer directly.
What information should I include in a referral?
Include your name, organization, role, contact details, and the patient's first name at minimum. Additional clinical context such as diagnosis, mobility status, and anticipated start date helps us respond faster.
How quickly will Arcadia follow up on a referral?
We aim to respond within one business day. For urgent discharges, call (844) 977-0050 directly and identify yourself as a referring professional for the fastest response.