Expert Case Management for Comprehensive and Coordinated In-Home Care

Case management care focuses on providing a seamless connection between patients, their families, and healthcare professionals, such as doctors, nurses, social workers, and others. Our case managers at Arcadia Home Care serve as an essential link in the care process, developing a personalized treatment plan to help each patient reach their rehabilitation goals and improve their quality of life. Our Caregiver's Angel™ program assists with the challenges that arise with coordinating and caring for an aging parent, ensuring that their needs are met in a holistic manner.

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Our Approach to Case Management

Arcadia Home Care is committed to providing exceptional case management services that cater to the unique needs and preferences of each individual and their families. Our approach to case management is based on a foundation of personalized care, seamless communication, and effective coordination with healthcare professionals.

Our case management process starts with an initial assessment to understand the patient's needs and medical history, followed by the development of a personalized Case Management Home Care Plan. Our case managers collaborate with healthcare professionals to ensure a cohesive approach to care, coordinating appointments and managing medication schedules. They also provide ongoing monitoring, support, and clear communication between all parties involved.

By choosing Arcadia Home Care for your loved one's case management needs, you can trust that they will receive exceptional, personalized care from our dedicated team. Our commitment to continuous improvement ensures high standards of care, allowing families to focus on quality time together and have peace of mind knowing their loved ones are in capable and compassionate hands.

Specialized Care Plans

Long Term Experienced Caregivers

Communication at Every Step

Our in-home care services for Alzheimer's and related dementia patients are tailored to each individual's unique needs, ensuring personalized care and attention.

Our services include, but are not limited to:

Comprehensive Care Assessment

Evaluating each patient's unique needs and preferences to develop a tailored care plan.

Care Coordination

Collaborating with healthcare professionals and family members to ensure a cohesive approach to care.

Appointment Scheduling

Managing medical appointments, therapy sessions, and other essential engagements.

Medication Management

Overseeing medication schedules and ensuring timely refills.

Emotional Support

Providing companionship and emotional support to patients and their families.

Ongoing Monitoring

Regularly reviewing and adjusting care plans to reflect the changing needs of the patient.


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Experience the difference Arcadia Home Care can make in the lives of your loved ones with our personalized dementia and Alzheimer's services.



Yes, we have a diverse group of trained PSWs and Nurses who speak various languages such as Tagalog, Hindi, Farsi, Portuguese, Italian, and Mandarin, etc.

We offer services in Toronto, GTA, Brampton, Mississauga, Pickering, Markham, Vaughan, Ajax, Oshawa, Niagara, Orillia, Barrie and Thunder Bay.

Our cost is dependent on the complexity of care, the type of service, and the care plan as well as any applicable insurance coverage. An individual with more complex health care needs or an individual who cannot direct their own care will require a staff member with more knowledge and experience, and therefore the cost will be higher.

In Ontario, the former designations of health care aid, homemaker, attendant, etc., were all replaced by the category of worker known as a Personal Support Worker (PSW). PSW receives an average of six months of training – three to four months in the classroom and two months of internship or practical experience. Some receive additional training in Rehabilitation and Restorative Care and care of the person with Alzheimer's Disease. A Registered Nurse will do an initial assessment to identify risk factors, develop a Care Plan, and provide ongoing supervision for the PSW'S. Other health care professionals are employed (or requested through the local Community Care Access Centre (CCAC)) as required to meet individual needs. This may include a Physiotherapist, Occupational Therapist, Foot Care Registered Nurse, or Registered Practical Nurse.

At Arcadia Home Care, we carefully assess the needs of each individual and match them with a qualified PSW, who can best meet their needs in terms of personality, language, and culture. Sometimes we will employ a student who is upgrading or retraining as a PSW but who has valuable previous experience with certification from another province or the United States. These employees include nurses, physicians, and nursing aides who have been foreign-trained.